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Restaurant General Manager




Salary Category

Negotiable depending on experience 


Cape Town 


Restaurant General Manager 

Employment Type


Reporting to 

Operations Manager 

The perfect candidate will be someone who excel at the following:
  • Ensure daily store operational requirements are met.
  • Stock and staff management.
  • Ensure that the back-of-house and kitchen area operates effectively and efficiently and maintain the highest level of cleanliness and Health & Safety compliance.

Food and Beverage

  • Level 2 barista and beverage training in all areas.
  • Full menu knowledge.
  • Intermediate skills to manage a kitchen, including an ability to read a recipe, pre-service preparation and cooking.
  • Able to manage the ordering process, including daily bread, fruit & veg, as well as all bar and kitchen orders.
  • Knowledge of stock quality.
  • A good working relationship with suppliers.
  • Intermediate GAAP knowledge, including capturing invoices, pulling management overview reports, daily stock-takes and daily cash-up procedures.


  • Ability to roster staff and ensure punctuality.
  • Improvise when short staffed.
  • Ability to motivate waiters/ waitresses.
  • Assist with the disciplinary process when necessary. Service
  • Recognize the importance of customer satisfaction.
  • Promote the ethos of ATD: Attention To Detail.
  • Ability to pre-empt service problems by managing pro-actively.
  • Lead by example.
  • Ability to handle guest complaints.
  • Ability to build customer loyalty.
  • Ability to perform the duties of any member of staff on the floor in the event of short-staffing or unforeseen circumstances.

Added responsibilities

  • Glass, crockery, cutlery, kitchen utensils and smalls ordering and stock take
  • Weekly hour log for all employees
  • Troubleshooting of Food Cost % issues.
  • Reporting any incidents big or small daily in writing
  • Excellent communication and leadership skills.
  • At least 2 years of management experience
  • Basic math skills
  • Enthusiastic Team Player
  • Committed to customer satisfaction.
  • Possess a strong work ethic.
  • Good organizational skills


Should you wish to apply, please send a comprehensive application and contactable references to: careers@bootlegger.co.za with Ref: “MANAGEMENT ” in the subject line. Should you not have had a response within 2 weeks of your application, please accept it as unsuccessful as only the short-listed candidates will be contacted.


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