Restaurant General Manager

JOB SUMMARY

The perfect candidate will be someone who excel at the following:

• Ensure daily store operational requirements are met.
• Stock and staff management.
• Ensure that the back-of-house and kitchen area operates effectively and efficiently and maintain the highest level of cleanliness and Health & Safety compliance.
  
  

Food and Beverage

• Level 2 barista and beverage training in all areas.
• Full menu knowledge.
• Intermediate skills to manage a kitchen, including an ability to read a recipe, pre-service preparation and cooking.
• Able to manage the ordering process, including daily bread, fruit & veg, as well as all bar and kitchen orders.
• Knowledge of stock quality.
• A good working relationship with suppliers.
• Intermediate GAAP knowledge, including capturing invoices, pulling management overview reports, daily stock-takes and daily cash-up procedures.
  
  

Staff

• Ability to roster staff and ensure punctuality.
• Improvise when short staffed.
• Ability to motivate waiters/ waitresses.
• Assist with the disciplinary process when necessary. Service
• Recognize the importance of customer satisfaction.
• Promote the ethos of ATD: Attention To Detail.
• Ability to pre-empt service problems by managing pro-actively.
• Lead by example.
• Ability to handle guest complaints.
• Ability to build customer loyalty.
• Ability to perform the duties of any member of staff on the floor in the event of short-staffing or unforeseen circumstances.
  
  

Added responsibilities

• Glass, crockery, cutlery, kitchen utensils and smalls ordering and stock take
• Weekly hour log for all employees
• Troubleshooting of Food Cost % issues.
• Reporting any incidents big or small daily in writing
• Excellent communication and leadership skills.
• At least 2 years of management experience
• Basic math skills
• Enthusiastic Team Player
• Committed to customer satisfaction.
• Possess a strong work ethic.
• Good organizational skills

Should you wish to apply, please send a comprehensive application and contactable references to: careers@bootlegger.co.za with Ref: “MANAGEMENT ” in the subject line. Should you not have had a response within 2 weeks of your application, please accept it as unsuccessful as only the short-listed candidates will be contacted.