Are you a strong, hands-on leader with a passion for operational excellence and exceptional customer experiences? We are looking for an experienced General Manager to take full ownership of one of our stores, leading the team to deliver high standards, maximize efficiency, and drive profitability.
In this role, you'll oversee daily operations across front-of-house and kitchen, manage staff performance and development, ensure stock and financial controls are in place, and most importantly. If you're a natural motivator who thrives in a fast-paced hospitality environment and has a deep understanding of food, beverage, and service, this could be your next great opportunity.

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Are you a passionate, hands-on leader with a love for hospitality? Rockpool is looking for an experienced Assistant General Manager (AGM) to join our dynamic team.

In this vital leadership role, you’ll work closely with the General Manager to drive operational excellence, lead a motivated team, and deliver a top-tier guest experience every day. 

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The Junior Manager supports the overall management of the establishment, focusing on daily operations, staff supervision, and customer service 

Overseeing the smooth running of the coffee shop, including opening and closing procedures, ensuring all equipment is functioning correctly, and maintaining a clean and organized space. 

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We’re looking for a detail-oriented and reliable Packer to ensure our products are packed with accuracy, care, and in line with food safety standards.

In this role, you’ll prepare goods for shipment, maintain a clean workspace, and play a key part in delivering top-quality products to our customers. 

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Are you a passionate, hands-on leader with a love for hospitality? Rockpool is looking for an experienced Assistant General Manager (AGM) to join our dynamic team. In this vital leadership role, you’ll work closely with the General Manager to drive operational excellence, lead a motivated team, and deliver a top-tier guest experience every day. 

View the full job description here.

Are you a driven, hands-on leader who thrives in a fast-paced hospitality environment? We looking for a passionate Restaurant Manager to support the General Manager in overseeing the daily operations of one of our vibrant stores, with a strong focus on operational efficiency, exceptional service, and maximizing profitability. In this role, you’ll be actively involved in all areas of the store, from barista training and kitchen coordination to stock control, staff rostering, and customer experience. We're looking for someone who can lead by example, solve problems on the go, and keep both the team and customers engaged and satisfied. If you're ready to take ownership and grow your career in a dynamic, people-focused environment, we want to hear from you.

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Are you a seasoned senior baker or pastry chef ready to lead high-volume bakery operations? We’re looking for a hands-on Bakery Manager to oversee the daily production of our busy bakery, driving operational efficiency, product quality, and team performance. This role is perfect for someone with deep bakery expertise who thrives in fast-paced environments, has a passion for continuous improvement, and enjoys developing and inspiring diverse teams.

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We are recruiting a dynamic and experienced Franchise Support Manager (FSM) to join our team on a permanent basis. As an FSM, you will play a vital role in supporting and overseeing the operations of several restaurants within the Johannesburg region, ensuring alignment with company policies, brand standards, and performance goals. The successful candidate will manage day-to-day operations, drive training and development initiatives, and ensure seamless communication between franchisees and the franchisor. 

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As Head of Training, you will play a pivotal role in shaping the growth and culture of Bootlegger. From leading staff onboarding during new restaurant openings to designing and delivering training programs across baristas, management, and operations, this role ensures every team member is equipped for success. You’ll champion Bootlegger’s values through engaging workshops, culture-building initiatives, and ongoing development programs, while closely tracking training outcomes and performance. Acting as both a coach and cultural ambassador, you will drive consistency, quality, and engagement across all stores.

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The Area Manager is responsible for the overall success of their stores by directing all operational aspects, driving sales, and minimizing costs. This includes providing inspired leadership, implementing policies and procedures, supporting recruitment, and ensuring compliance with performance measurables such as food cost, wage cost, store visits, and mystery diner results.

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